All our bottles are made from premium food-grade 18/8 stainless steel with double-wall vacuum insulation for long-lasting durability and temperature retention.

With ThermalShield insulation, drinks stay cold for up to 24 hours and warm for up to 12 hours.

Yes, all Multiforms bottles come with a limited warranty covering manufacturing defects. Please retain your proof of purchase for claims. Engravings dont cover warranty.

Yes, all Multiforms bottles are designed with a secure, leak-proof lid to prevent spills, making them safe to carry in your bag.

We recommend hand washing your bottle with mild soap and warm water and using the brushes provided for the straw. Avoid using abrasive cleaners or placing it in the dishwasher to maintain its quality and longevity.

Yes, all Multiforms bottles are BPA-free and safe for everyday use.

We support engraving in all languages. However, only one standard font style is available for all customisations.

Yes, engraved orders require additional processing time of 2–4 working days before shipping.

As engraving is permanent and customised, changes or cancellations are not allowed once the order is confirmed.

At the moment, we support engravings of up to 10 characters in a single line, inclusive of icons.

At the moment, we primarily ship within Singapore. For international enquiries, please contact our support team.

Once your order is shipped, you will receive a confirmation email with tracking details to monitor your delivery status.

If your item arrives damaged, please send us a message within 14 days of delivery. Include your order number and photos of the damage. Once verified, we will issue a full refund.